Orders shipped worldwide may be subject to custom or import fees. We are not liable and have no control over customs and import taxes and it is impossible for us to predict if and/or how much you would be charged as these fees vary widely from one country to the other.
You have the right to exchange all Sikasoks bought directly from us on this website, our social media platforms, and exhibitions within 30 days of receiving them. All packaging and labels have to be intact and the product must be unused. Contact us with your exchange request and we shall process it as soon as possible.
At the moment, it is impossible to return/refund purchased products unless you have received them in a bad/damaged condition. In that case, please contact us too.